How can I create inventory in a case if I can't find what I need?
It can be frustrating to get into a case and find that the inventory in your account does not match what you physically have.
This can happen for a variety of reasons, such as miscounted legacy inventory or missed inventory transfers.
However, the fact remains: you need to record sales for physical inventory that does not exist in your account.
If your organization admins have enabled the setting for you, you can create inventory on your own, without even leaving the mark used inventory screen.
1. In a case, open the Mark Used Inventory screen.
2. Click on the "Add New Inventory" button
3. Select the manufacturer
4. Enter the UDI and click "Verify"
5. Populate any remaining fields, such as Price and Quantity
6. If you'd like to add other inventory, click "Add More New Inventory". Your current batch will be created and the form will be cleared for you to restart the process.
7. To create your inventory and move on, click "Finish".
8. Your inventory will be immediately available in your custody for you to use in the case.