How do I return Facility Stock?
Facility Stock is inventory that has already been sold to a customer, so typically this may not be "un-done". However, sometimes Facility Stock must be replaced because it has expired or due to other unforeseen circumstances, in which case you may process a Return Event for the inventory.
- Navigate to your Events screen
- Click "New Event"
- Select the Event type "Return"
- Select the representative that sold the inventory to the facility
- Enter a Name for the Return Event
- Select the Facility (THIS IS REQUIRED IN ORDER TO RETURN FACILITY STOCK)
- Enter the Protocol/RMA #
- Enter a Date
- Click Next
- Then select a Manufacturer
- Click "Create"
- Next, click "Mark Used Inventory"
- In the search/filters bar on the left side check the box for "Show Facility Stock Items Only"
- Select the Facility Stock Items to return and click "Mark as Used"
- When all information is correct, click "Complete"