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How do I fix inventory inaccuracies in my account?

Last Updated: 

If your inventory is inaccurate due to lost items, mismanagement, or some other reason, you’ll need to reconcile your ConnectSx inventory with what is truly there.

The best way to do this is by performing a complete audit of your inventory. Many companies find it useful to perform an audit in batches (or “cycle counts”) to make it more manageable and complete a full audit of their inventory over a longer period of time. 


How to adjust inventory:

In ConnectSx you have a couple of options for modifying your inventory quantities after an audit:

  1. Create an Event to decrement inventory. Choose Event Type: “Stock Adjustment” and give a description of why you’re removing this inventory. This will create a record of what was decremented and why.

  2. Deactivate your inventory in the inventory detail screen.

  3. Add new inventory via inventory import.

  4. Add new inventory manually.

It is key that you also update your inventory in your legacy systems if they are still in use (ex. an ERP or a financial reporting system such as Quickbooks) to ensure ConnectSx and your legacy systems stay in sync. For more information on integrating ConnectSx with your legacy systems, please reach out to us.